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Definitions:

1. Quit Attempt: classed as a person who agrees to use Quitline’s services. From July 2012, the Quitline service changed to align to the Ministry of Health’s Tier 1 Smoking Cessation Specifications. Due to programme definition changes, Quit Attempt levels reduced by 12%

2. Ethnicity: Quitline counts total ethnic responses, therefore the total ethnic responses will be higher than the total Quit Attempts as some clients may relate to more than one Ethnic group.